MORE THAN A CALL CENTER
At G&T Global Business Solutions, we are a committed partner in keeping your organization connected to a world that will benefit from the service you provide. Let us show you what difference a phone call can make.
Who We Are...
G & T Global Business Solutions, LLC is a family-owned customer service contact call center that is dedicated to growing with your business. Based in Orlando, Florida, we are strategically located at one of the world's epicenters for worldwide service and support of any number of diverse industries.
G & T Global Business Solutions, LLC is determined to stay on top of current market trends and identify new business opportunities, increasing revenue year to year and ensuring optimal performance at all levels. Our main focus is to promote customer loyalty by delivering a high level of quality customer service for small and medium-sized companies through Business Process Outsourcing, a service that allows our clients the greatest chance of communicating with their end users. Through business process outsourcing, we can consistently provide timely and cost-effective services for companies that will allow our clients to continue doing business their way.
G & T Global Business Solutions will provide our clients with exceptional customer care services by creating an environment that promotes a high level of communication for our client’s customers. We’ve put together a solid team of thoroughly trained and experienced customer care professionals that are experienced in their area and dedicated to putting this business platform on a path for solid growth.
Our team of call center professionals are aptly prepared to take care of any need your business has for inbound or outbound customer support, providing services in the following:
Tameka Willis
Founder & CEO
G & T Global Business Solutions, LLC is a family-owned business founded by Tameka Willis Marshall, our CEO, and Gregory Marshall, COO. Both owners are tenured senior managers, each with over 20 years experience within the customer service arena, ranging from retail, healthcare, and private sector industries.
Over the years, each of our founders have proven records for creating successful enterprises with their remarkable ability to increase business profitability by decreasing company overhead and cost of goods by better than 12% within the span of 2 quarters. Also, this dynamic duo has a penchant for improving an organization's CSAT scores to exceed company benchmarks by implementing comprehensive customer care performance enhancements utilizing training methods tailored to specific business programs.
Together, Tameka & Greg are proud to say that our company operates as an independent female- lead, minority-owned business and they look forward to assisting businesses and individuals alike with achieving their goals and obtaining true success!
Greg Marshall
Founder & COO
